Transformation is being propelled by advancements in technology. One area of the insurance industry that exemplifies this change is claims management. Previously, claims administration was a complex and time-consuming process. However, modern technologies—such as digital tools, cloud-based platforms, and artificial intelligence (AI) applications—can significantly enhance its efficiency.

Transformation is being propelled by advancements in technology. One area of the insurance industry that exemplifies this change is claims management. Previously, claims administration was a complex and time-consuming process. However, modern technologies—such as digital tools, cloud-based platforms, and artificial intelligence (AI) applications—can significantly enhance its efficiency.